Frequently Asked Questions
Everything you need to know about your Ambrane experience.
How can I track my Ambrane order status?
Once your order is dispatched, you will receive a tracking link via SMS and email. You can also track it directly through the 'Track Order' section on our website using your order ID.
What is the standard delivery timeline for orders?
We typically deliver orders within 3 to 5 business days across India. Delivery times may vary slightly based on your location and pin code serviceability.
How do I claim a warranty for my Ambrane product?
To claim a warranty, please register your product on our website or contact our customer support team at [email protected] with your invoice and serial number.
What is your return and replacement policy?
We offer a 7-day replacement policy for products that arrive damaged or have manufacturing defects. The item must be unused and in its original packaging to be eligible.
Are your power banks and chargers safe for my devices?
Yes, all Ambrane products are BIS certified and feature multi-layer protection against overcharging, short-circuits, and overheating to ensure the safety of your devices.
Which payment methods do you accept?
We accept a wide range of payment options, including Credit/Debit Cards, Net Banking, UPI, popular digital wallets, and Cash on Delivery (COD) for most locations.